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Have you lost or forgotten your user name or password? No problem.

From 8:30am to 6:30pm (EST), you can call 1(800) 621-5835.

During non-business hours, you can e-mail us at neweraopt@e-dr.com. We will return your e-mail as soon as possible with your user name and password. Remember that we can send this information to the e-mail address listed for your account only for security reasons.